Important regarding your stay at TheView

Arrival instructions

Remember to bring bed linen and towels! We can also arrange ut, but we need to know a few days in advance.

Check-in at 5 PM and check-out at 11 am. Other times must be agreed in advance. It’s keyless access to all doors and parking. Codes will be provided before arrival.

How to get there

The address of the apartment is Langbakkgutua 10, 2612 Sjusjøen https://goo.gl/maps/sSzmr3qt88yNpn646. From the E6 from the south (from Oslo/Hamar) you drive off at Rudshøgda (fastest) or Moelv and follow the signs to “Sjusjøen”.  From the E6 from the north take off at Lillehammer by Strandtorget and follow the signs to “Sjusjøen”.

When you get to Sjusjøen: Drive until you reach the Kiwi store and take left directly after the store (Sign to Sjusjovangen). After passing the Kiwi-building, drive another 50m and down to the left – then you are there! You see the garage door as you approach to the right.

If you arrive by bus from Lillehammer, you get off at Kiwi and follow the instructions above.

Parking

To open the garage door, call the phone-number provided. Code for opening the doors to the hallways and garage is a 4-digit code provided. Drive into the underground car park and keep to the right. Place no. 80 is located almost in the innermost and on the left hand. “80” is written on the concrete floor and the space is reserved for you only.

When you drive out of the garage, just drive to the door and it will open automatically.

There are 4 guest parking spaces along the wall on the outside the garage. First to the mill principle applies.

Access to the apartment

From the parking: Walk towards the exit, which is slightly to the left in front of the parking lot. Walk through the long hallway, out the door and to the right. The apartment is located in building 6 which is then straight ahead. There’s a “6” at the maindoor. Use the 4 digit code provided to open the door to building 6. Walk the stairs to the top floor. The apartment is the first door on the left hand – apartment 80. The apartment is equipped with a code lock. To unlock the door – enter the 6-digit code including “*”, as provided.

When leaving the apartment, enter “*” to lock the door. To lock the door from the inside, turn the switch to the left so that it glows red. If you turn right, it will turn green and the door is unlocked.

Check-in

By the time you read this,  you’ve hopefully made it into the apartment. To make it easy for you, we have created this guide so that you can start using the apartment and the surrounding facilities.

Contact information

If you need help with something, just send a message primarily through the service you booked or call if it is urgent. If something is not in the condition we should expect, it is important that you contact us quickly so that we can sort it out.

Fire – IMPORTANT

At the front door there is detailed descriptions how to reset the fire alarm if there is a false alarm. In short, here’s what you are going to do:

• The alarm is reset at the front door by pressing the RED button for 2 sec
• Air out and press GREEN button for 2 sec

The above must be performed within 3 minutes of triggering the alarm. The fire department is called automatically if the alarm is not reset. You must then expect a cost of NOK 5000-10000 for unnecessary call-outs.

WiFi HiFi TV Radio

Wifi password will be available when your booking is confirmed and sent together with door-codes etc. The speed is 50 Gb/s and is supplied by Eidsiva fiber. The TV is connected to the internet and several streaming services are available. The TV-APP “RiksTV” is the service providing most norwegian channels.

A soundbar is connected to the TV . You can play audio from the TV or connect to your mobile via bluetooth to stream music or internet radio. On the soundbar, press the source symbol on the right until “BT” appears in the display. Select “TheView Samsung soundbar” on your phone and you are connected. We also have a DAB+ radio available.

Heating

The heat is remotely controlled via smart home controls and is turned on before you arrive. There should be no need to override this. If the heat is not like you want, set the thermostats to the desired temperature or let us know and we will arrange this remotely.

Fireplace

If you want to light the fireplace, that’s fine. The ventilation system has its own mode for fireplaces that can be used to prevent smoke from coming out of the stove. The ventilation system is located in the large wardrobe. Press the touch display to find the Fireplace mode. Firewood is easily available from our storage room – check “Services & secrets” for prices and payment.

Kitchen

There are various spices and simple ingredients in the kitchen. You may want to check before you trade in much of this. If supplies you use from the kitchen cabinets becomes empty, please buy new and leave it as a nice gesture to other guest and us when we arrive next time. It is a short distance to the store. We appreciate if you use the kitchen fan when cooking. Just pull out the fan and it will start by itself. It’s super easy!

Waste and source separation

We think it is important to sort at source and appreciate if you also do it when you are on Sjusjøen. We sort by paper, glass/metal, plastic, food waste and residual waste. Waste containers are found 100m into Nordseterveien. Find it on Google Maps – click here!

Outdoor furniture

There are chairs and a table in the storage room on the balcony. It is not allowed to grill on the balcony in the condominium, so we are not equipped with a barbecue

Ski storage

Outside the door of the apartment there is a locked ski storage room where you can store your skis safely. Skis and bicycles should not enter the apartment. The code is provided. Remember to keep the storage room locked.

Ski preparation room

If you want to prepare your skis, there are two separate waxing-rooms in the underground car park for this. There should be racks there, but iron and iron you have to bring yourself. The closest room is 90 degrees to the left when you come from the apartment and into the underground car park. It’s a black door. Just to the left inside the black door there is a new door. There’s the waxing-room. Please note that the floor may be slippery due to wax and glider. Remember to clean up!

Charging electric car

Parking space No. 80 has its own EV charger. You must bring your own charging cable. We activate the charger remotely and there is a fee per kw/h to charge – Contact us for more info. There is also a public charging station outside the Kiwi store.

General use of order

Close windows and doors when leaving the apartment during your stay. Always turn off the TV, coffee maker and candlelights when leaving the apartment. If there is damage to inventory or anything else, you should immediately contact the owner.

Check-out

Check-out takes place no later than 11 am. Other times must be agreed in advance.

Turn off the TV, coffee maker, unplug the hair dryer and make sure all doors and windows are closed.  Run the outside curtains in the living room all the way up.

The apartment should be tidy and all waste should be brought. There is a vacuum cleaner, washing bucket and broom in the storage room in the hallway if needed during your stay. Cleaning is included in the rent. If you have rented bed linen and towels, this can be placed on the floor inside of the front door. When you leave, lock the door by entering *.

Services & secrets

We have a few extra services available inhouse  – however there are lots of providers who offer all you need to enjoy your stay!

• Linen and towel per person, mandatory unless you bring your own (250 NOK)
• Sack of firewood, 40L (149 NOK)
• Charging electric car in (price per kw/h – contact us for more info)
• Offroad Bicycle (400 per day)
• Bottle of real Champagne from our wine cellar (800 per bottle)
• Bottle of Cremant from our wine cellar (600 per bottle)
• Cross country ski rental – check with Sport1 at Sjusjoen
• Alpine ski rental – check with Natrudstilen ski centre
• Alpine skiing & card – check with Natrudstilen ski centre
• Dogsledge – check with Sjusjoen husky tours
• Horseriding – check with Mesna
• Updated skiing track preparation status – check this link
• You need tips to nice skiing tracks? – check this link
• Rent a sauna nearby – check this link

Payment information

If you have ordered additional services not included in the ordinary booking, please pay as agreed using one of the following options

• PayPal: paypal.me/frodeaure
• International bank payments: Bank name/address: Nordea Bank Abp, Essendrops gate 7, 0368 Oslo, Norway, Reciever name/address: Frode Aure, Humleveien 22, 1356 Bekkestua, Norway, Bank account IBAN: NO30 6031 3865 307, SWIFT (if needed): NDEANOKK
• Domestic bank payments: Bank account: 6031 38 65307
• Vipps: 92288234

Our guests are from all over the world – USA, Australia, Great Britain, Switzerland, Germany, Finland, Sweden, Belgium, United Arab Emirates, Denmark, The Netherlands and of course Norway!

Book directly with us and save fees to AirBnB and Booking.com

Feel free to contact us at any time!

Welcome from the hosts

There may be changes to the above, as we are constantly making improvements to make our apartment an even better place to be.

Thank you so much for staying with us, and for taking care of our second home we love so much!

– greetings from Kjersti & Frode